Terms of Service

These Terms of Service ("Terms") are a binding agreement between you ("you", "User") and GroundPro LLC ("GroundPro", "we", "us", or "our"), governing your access to and use of the GroundPro website, application, and related services (collectively, the "Services").

By creating an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy and Acceptable Use Policy, each of which is incorporated into these Terms by reference. If you do not agree, you must not access or use the Services.

1. Eligibility & Accounts

You must be at least 18 years old, and have the authority to bind the business or organization on whose behalf you are using the Services, to use GroundPro. The Services are intended for use by turf-care, lawn-care, landscaping, and related businesses and their personnel for record-keeping purposes.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information during registration and to keep it up to date. Notify us immediately at privacy@groundpro.app if you suspect unauthorized access to your account.

2. Description of Services

GroundPro is a record-keeping tool that helps operators document chemical and product applications (e.g., for compliance with FIFRA and applicable state pesticide regulations), generate application records, and compile audit packets. The Services may use voice and text input, automated transcription and parsing, third-party weather data, device location data, and a product reference database to help populate records.

3. Not Legal, Regulatory, or Professional Advice

GroundPro is a documentation and record-keeping aid only. It does not provide legal, regulatory, agronomic, or pesticide-application advice, and nothing in the Services constitutes such advice. Product data, EPA registration numbers, label limits (including wind-speed thresholds and re-entry intervals), compliance flags, weather data, and AI-generated content are provided for informational and record-keeping convenience only. You are solely responsible for:

• Determining and complying with all applicable federal, state, and local laws, regulations, and product label requirements;
• Independently verifying product labels, registration numbers, and application conditions before any application and before relying on any record for compliance, audit, or legal purposes;
• The accuracy and completeness of any information you enter, speak, upload, or otherwise submit; and
• Reviewing and confirming every record before saving it, including any fields populated automatically or suggested by the Services.

Compliance flags, "verified" weather/GPS badges, and product-match indicators are generated using automated tools and third-party data sources and may be incomplete, delayed, or inaccurate. They do not guarantee that any application complies with any product label or law.

4. AI-Generated Content

The Services use third-party artificial intelligence models (currently Google's Gemini models) to transcribe and parse voice and text input into structured record fields. AI-generated output may be incomplete, inaccurate, or misclassified. We do not warrant the accuracy, reliability, or completeness of any AI-generated content, and you must review and correct it before saving a record. The AI does not generate or originate EPA registration numbers or label limits — that data comes solely from our product reference database, which may itself contain errors or become outdated as labels change.

5. Your Content

"Your Content" means the application records, audio recordings, text entries, customer and site information, location data, photos, and other materials you submit through the Services. As between you and GroundPro, you retain ownership of Your Content. You grant GroundPro a non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, and process Your Content solely as necessary to provide, maintain, secure, and improve the Services (including sending portions of Your Content to third-party AI and weather providers as described in our Privacy Policy).

You represent and warrant that you have all rights necessary to submit Your Content and that Your Content does not violate any law or any third party's rights. You are solely responsible for Your Content and for the consequences of submitting, saving, or exporting it, including in any audit packet or PDF generated by the Services.

Feedback. If you send us ideas, suggestions, or feedback about the Services, you agree we may use them for any purpose without compensation or attribution to you.

6. Our Intellectual Property

The Services, including all software, design, text, graphics, logos, and the GroundPro name and marks (the "Content" and "Marks"), are owned by GroundPro or its licensors and are protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes. No other rights are granted. All rights not expressly granted are reserved.

7. Acceptable Use

Your use of the Services is subject to our Acceptable Use Policy, which prohibits illegal, abusive, fraudulent, and system-harming activity, including using the Services to create or export records you know to be false or misleading. We may investigate and take action against violations, including suspending or terminating accounts, as described in that policy.

8. Fees

GroundPro's core record-keeping features are currently offered free of charge. We may introduce paid plans, usage limits, or additional paid features in the future, and will provide reasonable notice before any change that affects your existing account. We reserve the right to change, suspend, or discontinue any part of the Services, including free features, at any time.

9. Third-Party Services

The Services rely on third-party providers, including Google (AI processing), Open-Meteo (weather data), Supabase (database, authentication, and storage), and hosting/CDN providers. We do not control these providers and are not responsible for their availability, accuracy, or acts or omissions. Outages or errors originating from these providers may affect the Services.

10. Termination

You may stop using the Services and request deletion of your account at any time by contacting privacy@groundpro.app. We may suspend or terminate your access to the Services, in whole or in part, at any time, with or without notice, for any reason, including breach of these Terms, the Acceptable Use Policy, or suspected fraudulent, abusive, or illegal activity. Upon termination, your right to use the Services ceases immediately. Sections of these Terms that by their nature should survive termination (including Sections 3–6 and 11–16) will survive.

11. Disclaimers

THE SERVICES AND ALL CONTENT, DATA, AND OUTPUT (INCLUDING AI-GENERATED CONTENT, COMPLIANCE FLAGS, WEATHER DATA, AND PRODUCT REFERENCE DATA) ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, secure, error-free, or that any defect will be corrected, or that the Services will meet your requirements or any regulatory standard. You use the Services at your own risk and are solely responsible for any reliance on them, including for compliance, audit, or legal purposes.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GROUNDPRO AND ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, OR ANY REGULATORY FINE, PENALTY, OR ENFORCEMENT ACTION ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO GROUNDPRO FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you; in such cases, our liability will be limited to the smallest extent permitted by applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless GroundPro and its owners, members, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to: (a) Your Content; (b) your use or misuse of the Services; (c) your violation of these Terms, the Acceptable Use Policy, or applicable law; (d) any application, record, or audit packet you create, save, export, or rely on; or (e) any regulatory inquiry, fine, audit finding, or third-party claim relating to your business operations, regardless of whether the Services contributed to it.

14. Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.

Informal Resolution

Before filing a claim, you agree to first contact us at privacy@groundpro.app and attempt in good faith to resolve the dispute informally for at least thirty (30) days.

Binding Arbitration & Class Action Waiver

If a dispute is not resolved informally, you and GroundPro agree that it will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, conducted by a single arbitrator in Tennessee (or remotely, by agreement), in English. The arbitrator's decision will be final and binding.

YOU AND GROUNDPRO EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION. ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY. Notwithstanding the foregoing, either party may bring (a) an individual action in small claims court, and (b) a claim for injunctive or other equitable relief to protect intellectual property rights or prevent unauthorized access or use of the Services, in the state or federal courts located in Tennessee, to whose exclusive jurisdiction and venue the parties consent for such claims.

If this arbitration provision is found unenforceable as to a particular claim or remedy, that claim or remedy (and only that claim or remedy) may be brought in the courts described above, and the remainder of this provision remains in effect.

15. Changes to These Terms

We may update these Terms from time to time. We will update the "Last updated" date above and, for material changes, provide reasonable notice (such as an in-app notice or email). Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

16. General

• Entire Agreement. These Terms, the Privacy Policy, and the Acceptable Use Policy constitute the entire agreement between you and GroundPro regarding the Services and supersede any prior agreements.
• Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force and effect.
• No Waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
• Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

17. Contact

Questions about these Terms? Email privacy@groundpro.app.